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To: [email protected]
From: [email protected]
Subject: Thank you for your boldness
To the Better Knot Bow Tie Company,
I am writing to give my sincerest thanks for your bow tie subscriptions. I’ve been a subscriber for over three years to the Playful, Cosmopolitan, and Scholarly boxes. I look forward to them!
I must say, the most recent selection for the Playful Box was quite extraordinarily bold and out there, which I adored. It was a huge hit with my summer camp kids this morning, who decided that I was, in fact, “cool” because I wore it. Later this month, I have an audition for a show on Broadway opening this fall, and I can’t help but think this bow tie, in particular, would help me stand out from the crowd. I think I should wear it, don’t you?
Thank you for brightening my day.
Blaine Anderson
Summer Program Director
Journey Performing Arts School
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To: [email protected]
From: [email protected]
Subject: Re: Thank you for your boldness
Dear Mr. Anderson,
Thank you for your cheerful letter. We love to hear where our bow ties are having adventures out in the world. We definitely think you should wear the bow tie to your audition and wish you the best of luck. Let us know how it goes! We’ll pass your compliments on to our designer as well.
Sincerely,
Marley Rose
Customer Experience Manager
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To: [email protected]
From: [email protected]
Subject: Re: Thank you for your boldness
Dear Marley,
I didn’t expect to get a reply; that was sweet. Thank you. After my classes today, I actually have an inquiry. My afternoon summer camp kids were even more excited about the bow tie than my morning kids. They decided to write their summer play project about a troupe of dancing dinosaurs, complete with puppets and… You guessed it. They all want bow ties. Would it even be possible to purchase 30 of a particular design, or are they exclusive to the boxes?
Thank you,
Blaine Anderson
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To: [email protected]
From: [email protected]
Subject: Re: Thank you for your boldness
Dear Mr. Anderson,
Thank you for your inquiry. Normally, the bow ties are exclusive to the boxes. However, the owner and designer, Kurt Hummel, was so delighted by your stories when I told him about the emails that he would like to donate the bow ties as he’s familiar with the school and its amazing programs. Please let us know where you would like us to send them, and we’ll get them out to you by next week.
He also told me to tell you to “break a leg” in your audition.
Sincerely,
Marley Rose
Customer Experience Manager
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To: [email protected]
From: [email protected]
Subject: Re: Thank you for your boldness
Dear Marley,
Wow. I’m speechless. I didn’t think we’d even be able to get them, much less have them donated. What a benevolent act of kindness. We appreciate it more than words can express. The kids will be overjoyed! I would be more than happy to pick them up. I believe your facilities are in New York? If that is possible, let me know. It will at least save you on shipping, which I’m sure isn’t that big of an issue, but it would allow me to feel like I’m doing my part with such a generous offer.
Much gratitude,
Blaine
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To: [email protected]
From: [email protected]
Subject: Re: Thank you for your boldness
Dear Blaine,
We’d love to meet a long-time customer and the summer program director for the school (not to mention dinosaur enthusiast). If you’d like to pick them up Monday or Tuesday between 3 p.m. and 6 p.m., we’ll have them ready for you. I’ve attached a map with the address and the code you will need for the elevator.
Let me know if I can do anything else for you.
Marley
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To: [email protected]
From: [email protected]
Subject: Re: Thank you for your boldness
Thank you, Marley. I’ll be there on Monday as soon as I’m done at school.
Thanks,
Blaine

