in general SHIELD strikes me as a bit of a mess
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22 Apr 2019
S.H.I.E.L.D. runs an absolutely massive internal server for their agents, and adjacent consultants and suchlike. Officially, it's there for the purpose of a handful of information channels, providing guidelines on everything from paperwork submission to what to do in the case of alien invasion.
Unofficially, it's used by everyone- from the lowest-ranked agent to the Director himself- to complain about the insanity of the world they find themselves in.
(this story is the chat rooms/forums themselves, not full bodies of text.)