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In the next few days, we will be adding a new option that allows work creators to turn off comments. The option will be available on the forms for posting or editing individual works as well as the form for updating multiple works at once, and we've done some minor rearranging of the forms to accommodate the new option.

What turning off comments does

Turning off comments will replace the comment form at the end of your work with a notice that says, "Sorry, this work doesn't allow comments."

If your work already has comments, all existing comments will remain accessible to you and anyone who can access your work. You will still be able to delete any unwanted comments or mark guest comments as spam.

Users who have left logged-in comments on your work will also still be able to delete their comments.

How to turn off comments on individual works

In the "Privacy" section of the posting and editing forms for individual works, you will find a set of options called "Who can comment on this work." It will have three options:

  • Registered users and guests can comment
  • Only registered users can comment (this is equivalent to the old "Disable anonymous commenting" option)
  • No one can comment

By default, it is set to "Registered users and guests can comment." To prevent anyone from commenting on your work, choose "No one can comment" and save your changes.

How to turn off comments on multiple works

If you'd like to change the comment settings for more than one work at a time, you can use the Edit Multiple Works page. (Please refer to "How do I edit multiple works at the same time?" for information on accessing this page and selecting works to edit.)

Once you've chosen the works you want to edit, locate the "Settings" section of the form. There will a set of options called "Who can comment on these works," and it will have four choices:

  • Keep current comment settings
  • Registered users and guests can comment
  • Only registered users can comment (this is equivalent to the old "Disable anonymous comments" option)
  • No one can comment

By default, it is set to "Keep current comment settings." To prevent anyone from commenting on the works you are editing, choose "No one can comment" and save your changes.

Other options for controlling comments on your works

Please check out our Comments and Kudos FAQ for more information on controlling comments on your works, including:

Update 15 August 06:22 UTC: These changes are now live!

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To cut down on abuse, we have just rolled out some changes to co-creating works, chapters, and series on the Archive. Until now, it was possible for any user to list you as a co-creator without your approval. We've added creator invitations to ensure you won't be listed as a co-creator until you accept the invitation. Additionally, we've added a preference that requires you to opt in before other users can invite you to become a co-creator.

Nothing will change about existing co-created items: all creators will still be able to edit the work, chapter, or series even if they do not enable the preference. Before you can be invited as a new co-creator, however, you will need to enable the "Allow others to invite me to be a co-creator" option on your Preferences page. (Where can I find my Preferences?)

Turning the preference off will not remove you from any co-created items, nor will it prevent any of the item's existing co-creators from making changes. You can turn the preference on and off as many times as you like. Turning the preference off will not delete any co-creator invitations -- you'll still be able to find them by following the "Creator Invitations" link on your Dashboard when you turn the preference back on.

If you need to add a co-creator who does not have the preference enabled and who you are unable to contact, you can use the Notes field to provide proper credit.

We're sorry we weren't able to announce this change ahead of time like we usually do, but adding co-creators who did not wish to be associated with a work was becoming an increasingly common abuse and spam tactic, and we didn't want to cause a spike in these incidents by publicizing it before this fix was live. We hope the changes provide relief for users who have been targeted and help everyone feel more in control of their experience on the Archive.

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Published:
2018-04-30 16:49:41 -0400
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We recently received reports about one or more Tumblr accounts posing as "AO3 consultants" and contacting other users about their works on the Archive. In those messages, users are asked to take down their works "due to reports of abuse" or else have their works deleted by AO3 admins.

These messages are in no way sanctioned by the AO3 Policy & Abuse committee, who will never contact users via social media. All messages you receive from our Support and Abuse teams will be signed by the volunteer contacting you, and will reference specific abuse reports, requests for technical support, or other matters pertaining to your account.

Please keep your email address up to date, as this is our only way of getting in touch with you. To check, follow these instructions for changing the email address associated with your account. (If you go to that page and don't see a place to enter your password, that's a known issue, sorry! You can work around it by following these steps to change your password.)

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Published:
2015-10-27 16:04:47 -0400
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The Archive currently offers a few ways to control how other people interact with your works: you can choose to only allow comments from signed-in users, or you can make your work only accessible to signed-in users to begin with.

However, to counter cases of severe harrassment on the Archive (including abusive comments from throw-away accounts created to circumvent the anon restrictions), we are now introducing a way for creators to review any comments before they appear on their works.

(Please note that this feature is undergoing testing, and all screen shots are approximate.)

What this means for creators

Once the feature is deployed, creators will be able to turn on comment moderation for new or existing works in the Privacy section of the posting and editing form.

The checkbox for enabling comment moderation on an individual work

Enabling comment moderation on a work will prevent new comments from appearing publicly unless they are approved by the creator. If the creator has comment notification emails enabled, they can access and review individual comments directly using the links at the bottom of the email. Creators can also review all comments on a work by accessing the work and following the "Unreviewed Comments (#)" link in the work's navigation.

The button-style Unreviewed Comments (2) link at the top of a work

Each unreviewed comment will have options to Approve or Delete. Note: Abuse personnel will have access to this page, so you can alert them to harrassing comments via the abuse report form without having to approve the comments first.

The Unreviewed Comments page for the Sliding Doors work, with a comment from a logged-in user and another from a logged out user. Both comments have Approve and Delete options.

Once approved, comments will be publicly available on the work. Approved comments cannot be unapproved, but they can be deleted. Comments posted by the work creator will be approved automatically.

Creators can also turn on comment moderation for multiple works at once with the mass editor, which can be accessed using "Edit Works" link on their dashboard.

What this means for commenters

The comment form will display a notice informing commenters if comment moderation is enabled on a given work.

The comment form with a message saying comment moderation is enabled on the work

Commenters will be able to enter their comment as normal. After the comment is submitted, a message will inform the commenter that the comment has been received and will not appear on the work until the creator approves it.

A message above the comment form letting the user know their comment has been received

Commenters will receive email copies of their comments if they have that preference enabled. They will be able to access their comment using the "Go to the thread" link included the email.

More improvements to come

Our Abuse team works hard to clean up abusive comments when they are reported and to take action against users involved in harassment, but they are limited in what they can do, particularly against users who are willing to go to the trouble of creating throw-away accounts. This change will enable creators to control comments on their own works, preventing abusive comments from ever being seen.

We will be introducing some further features to help users and our Abuse team deal with harassment and spam: allowing users to reject unwanted gifts, making it possible for Abuse to delete all of an account's works at once (to more efficiently remove spam), allowing Abuse to mark works as spam/not spam, and improvements to the Report Abuse form.

We hope these features will help the Archive be a safer place for users to enjoy posting and consuming fanworks.

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