<h4><a name="Introduction">Introduction</a></h4> These are the major Known Issues that are currently affecting us on the Archive of Our Own. If you've encountered an issue you don't see here, or you'd like to give us more information or comments, we welcome your feedback via the <a href="http://archiveofourown.org/support" title="Support and Feedback">Support and Feedback form</a>. Please note, the Archive is currently optimised for Firefox 3.0 and above. We also support Internet Explorer 7 and above, although we're still optimising for IE7 and you may notice some discrepancies between IE and Firefox. We're doing our best to support a range of other browsers and welcome your feedback on any bugs you encounter, but at present we need to prioritise fixes in Firefox and IE. If you'd like to help us improve support for your browser, consider volunteering! <h4><a name="invitations">Invitations</a></h4> <ul> <li><strong>Entering invitation codes:</strong> If you have been given an invitation code, but it's just plain text and not a link, then you may be wondering where to enter it! You need the version which is a link - please ask the person who kindly gifted your code for this. There's more information under the question 'I already have an account. How do I give an invitation to someone else?' on the <a href="http://archiveofourown.org/archive_faqs#invitations">Invitations section of the FAQ</a>.</li> </ul> <h4><a name="work_display">Work display</a></h4> <ul> <li><strong>Can't have multiple blank lines:</strong> Adding more that one blank line between paragraphs is currently not possible, and we're working on finding a fix. In the meantime, there are a couple of workarounds you can use. If you just want to make a section break, then the best way is to use the HTML tag hr to create a horizontal line. On the Archive, this is styled to show as a short, centred line which looks very pretty. The hr tag also makes sense to screen readers as a section break, so you are writing friendlier code for users of assistive technology. If you really want to have more than one blank line, we have found a workaround that allows you to use some HTML code to force the space. The code that inserts an extra blank line is <code>&lt;p&gt;&amp;nbsp;&lt;br /&gt;&amp;nbsp;&lt;br /&gt;&lt;/p&gt;</code>, and it must be added when you are in the <strong>HTML</strong> view of editing a work. If you're used to working in Rich Text mode when posting and editing, here's what we recommend: <ol> <li>Before you first preview the work, insert a note to yourself where your extra blank line needs to be.</li> <li>Once you are ready to post the work, switch to the HTML view using the tab just above the edit box.</li> <li>Find where you've indicated the whitespace needs to be, and replace it with the code, <code>&lt;p&gt;&amp;nbsp;&lt;br /&gt;&amp;nbsp;&lt;br /&gt;&lt;/p&gt;</code></li> <li>Preview and save your work. Admire the whitespace</li> </ol> </li> <li><strong>Works show up twice on 'My Works':</strong> Works authored under more than one pseud owned by the same user are listed twice on user works pages. We're looking into ways to fix this. </li> </ul> <h4><a name="importer">Import work from url</a></h4> <ul> <li><strong>Importer: general bugs:</strong> The importer is currently in the early stages of development and results will vary depending on the url. If you encounter buggy results, please submit a <a href="http://archiveofourown.org/support" title="Support and Feedback">support request</a> letting us know the url of the work you were trying to import, so we can improve results in future. We recently fixed a bug where importing from Dreamwidth was pulling in the whole page: if you've experienced problems with this in the past, you might like to try again!</li> <li><strong>Importer: special character issues:</strong> When importing from a url, the importer may cut off when it hits an em-dash or other special character. This issue is partly fixed, so if you've encountered it before it may be worth trying again, but issues with different encoding make it tricky to get a complete fix. If you encounter this, please submit a <a href="http://archiveofourown.org/support" title="Support and Feedback">support request</a> and let us know the url of the work you were trying to import. This will help us improve the importer in future.</li> <li><strong>Imported works post without preview:</strong> Importing multiple works in one go results in them being posted immediately instead of being previewed first. This is a bug and will be fixed in the future. You can work around this for now by importing works one by one. </li></ul> <h4><a name="openid">OpenID</a></h4> <ul> <li><strong>Login with OpenID:</strong> The 'Remember me' option on login does not work when signing in with OpenID. We're working on a fix! </li> </ul> <h4><a name="tags">Tags</a></h4> <ul> <li><strong>Tags refuse to respect capitalisation:</strong> You may find that when you enter a tag, it refuses to respect your chosen capitalisation. For example, entering 'D/s' currently defaults to 'd/s'. This is to do with the way our database validates the uniqueness of tags - it doesn't recognise capitalisation, so serves up an existing tag rather than creating a new one. We're looking at ways of fixing this, but it may take some time. Please bear with us in the meantime. </li> </ul> <h4><a name="filters">Tag Filters</a></h4> <ul> <li><strong>Filtering on user pseud page:</strong> Unfortunately, filtering on user's dashboard produces incorrect results if you filter by two or more tags: it always filters by 'or' even if you have chosen to filter with 'and'. A fix is in the pipeline.</li> <li><strong>Filtering with 'or' picks up too many results:</strong></li> Our 'or' filters are still in the early stages of development, and they current don't respect different categories. This means that if you choose the 'or' option and select 'Star Trek', 'Explicit', 'Mature', you'll get all stories tagged with any of those tags. We're working on totally revising our browse options to make them more useful - please bear with us!</li> </ul> <h4><a name="Delete Multiple Works">Editing Multiple Works</a></h4> <ul> <li><strong>Deleting multiple works</strong> Unfortunately, you can't delete multiple works in one go at this point in time - although the option shows up, it's not quite working yet. </li> </ul> <h4><a name="RTEditor">Rich Text Editor</a></h4> <ul> <li><strong>Disappearing linebreaks:</strong> If you paste in plain text with HTML, then switch to the Rich Text Editor, any linebreaks which haven't been coded in will be lost. We're working on a fix, but this may take a while!</li> <li><strong>Problems aligning text:</strong> Some users have reported problems aligning sections of text using the rich text editor. We're aware of the problem and are investigating - please bear with us! </li> </ul> <h4><a name="collections">Collections</a></h4> <ul> <li><strong>Can't add someone else's work to my collection:</strong> It is currently possible to add your own work to a collection, but not to invite someone else's work. This isn't a bug - we just haven't built the feature yet. Please bear with us while we finish and roll out the necessary code. In the meantime, you can work around this by commenting on people's stories and inviting them to add themselves to your collection. </li> <li><strong>My gifts page shows a gift for a challenge I'm not in:</strong> Due to a bug with the way the pseuds page works, users who have the same pseud as someone else may find that they have a gift listed on their 'gifts' page for a challenge they're not participating in. A fix for this is coming soon. In the meantime, don't worry - only the user who really 'owns' the fic will get a notification when it is revealed, and everyone else will get a bonus random story brought to their attention!</li> <li><strong>I think I should have a challenge gift, but it's not showing on 'My gifts':</strong> Another bug with pseuds has meant that gifts for some challenge participants are not showing up on their 'gifts' page. A fix is in the works, and these users will receive their gift when the challenge works are revealed. </li> <li><strong>Anonymity is broken on some gift exchanges:</strong> There are a couple of bugs relating to which mean that in certain circumstances relating to filtering, it's possible to tell who the author of an anonymous gift fic is. We're working on fixing the bug.</li> </ul> <h4><a name="Features">Forthcoming Features</a></h4> The Archive is still a work-in-progress, and we'll be introducing a whole bunch of new features in the future. We can't list all our potential changes, but this is a run-down of the most commonly requested features. Since the Archive is designed, coded and tested by volunteers, we can't give a definite timescale for these improvements - some are waiting for the right coder - but we want you to know that we do listen to your requests and feedback. If you are interested in helping us put these plans into a reality, please volunteer to join the Archive team please volunteer via the OTW's <a href="http://transformativeworks.org/how-you-can-help/volunteer">Volunteers page</a>. <ul><li><strong>Archive skins:</strong> This is one of the most commonly-requested features, and it is definitely coming, although for various reasons it probably won't be as fast as we (and you) would like. If you think you could help us, please do come and join our coding team!</li> <li><strong>Search and browse:</strong> We know that there are some limitations to our current search and browse interface, and we're working on some major improvements. This is something with a lot of different aspects to think about, so we're taking our time to get it right. If you think you could help us, please do volunteer!</li> <li><strong>Tag-only edit:</strong> We know that lots of you would like a way of editing tags and other metadata without going through the whole edit - preview - post workflow. We're working on it! </li> </ul> 2009-10-17T21:48:19-04:00 1 2010-01-10T16:13:34-05:00