AO3 News

September 2014 Newsletter, Volume 84

Published: 2014-10-05 18:52:26 -0400

Banner by caitie of a newspaper with the name and logos of the OTW and its projects on the pages.

For more information about the purview of our committees, please see the committee listing on our website.

I. FANS TAKING PART

The OTW celebrated its 7th anniversary last month with a guest post from Flourish Klink. This kicked off the first in what we hope will be a series of guest posts discussing the OTW and fandom issues. We encourage fans to let us know their suggestions for future guest posts.

On September 10, the OTW took part in the Battle for the Net Internet Slowdown by displaying banners to inform users about the attack on net neutrality. A screenshot of AO3's front page appeared as part of the coverage on BBC's tech show Click.

Wiki's event on Fanlore, Stub September, was a great success. Many new editors discovered Fanlore last month, which we are very happy about! The committee held an editing chat on September 14th, and later posted a summary of issues discussed that day. Internally, the committee began examining a mass editing tool that should make behind-the-scenes work much easier in the future.

II. OVER AT THE AO3

Accessibility, Design and Technology had a busy month! They successfully completed four substantial code deploys: major improvements to our search index code, followed by the first part of a Big Search & Browse Upgrade of 2014, shiny new admin banners (to be seen in action during the upcoming membership drive), and finally, AO3's all new FAQs. You can now browse AO3's help section in several languages, courtesy of the tireless Translation committee and its many volunteers. Major kudos to them for their stellar work and their patience and support as we work towards a truly international Archive.

AO3 Documentation has been doing amazing work to overhaul our entire sprawling collection of partially outdated FAQs. This means the structure of the FAQs on AO3 will now be much more accessible, thorough and easy to navigate. AO3 Docs has welcomed 8 new volunteers to their team to help with this overhaul.

Tag Wrangling focused this month on preparing for their October recruitment effort. If you're interested in becoming a tag wrangler, watch the volunteer page this week for more information. Tag Wrangling also worked with Accessibility, Design and Technology on the FAQ move, and with Support on tag-related tickets.

Abuse and Support have been dealing well with the volume of messages from users. Abuse received 420 reports in September and was able to handle a large portion of them in the same month. Support processed almost 550 tickets in August, and almost 450 tickets in the first three weeks of September. They've also scheduled two more Open Chats for the year - October 26th at 17:00 UTC and December 7th at 00:00 UTC. We'll have an announcement post for each closer to the date. Come visit!

Systems has been negotiating for more rack space in our hosting facility for new switches for the servers, spent some time responding to security issues as they've come up, and built a new Elasticsearch cluster for better AO3 indexing.

III. ONGOING WORK

Journal published issue 17 on September 15. The nineteen submissions range from genderswap in Sherlock, twincest in Harry Potter, and Disney cosplay to fanfiction metadata, fanfiction as Midrash, and an Orlando Jones interview. They are also working on the two special issues for March and June 2015, which are on "Performance and Performativity" and "European Fandoms and Fan Objects," respectively. Kristina Busse was a panelist at the FLOW conference in Austin, Texas, United States, where she met many former and future TWC contributors and reviewers, and discussed "Political Television and Perceptions of American Politics."

Translation is very happy to count 36 new volunteers in its ranks, including the members for two new language teams: Czech and Hebrew! Most volunteers are currently busy working on the October membership drive posts from Development & Membership and new documents from Open Doors, including a future announcement for a new archive import.

Legal submitted comments to the Australian government in association with Australia's Discussion Paper on Online Copyright. OTW filed jointly with Creative Commons Australia, recommending against a proposal by the Australian government regarding online copyright infringement enforcement and penalties. The proposal has since been withdrawn. Legal also responded to several queries for help and information from fans.

Legal is also continuing work on a few ongoing projects such as the USPTO/NTIA multi-stakeholder work regarding the DMCA, and also, as noted last month, they’re gearing up for the next round of work before the US Library of Congress, seeking further renewal of the DMCA exemption we helped obtain in 2010 and renew in 2012.

The OTW website has been experiencing some outages in the past month. If users have difficulty reaching the site or if a post link doesn't seem to be working, please contact our Web Strategy, Design & Development committee with information about the time you experienced a problem, and either a screenshot of what you saw or a copy of the error message received, in order to help them track down the problem.

IV. GOVERNANCE

Strategic Planning completed two more internal Non-Profit 101 sessions to inform OTW volunteers about non-profit structures and practices. They are also wrapping up survey processes for the final few committees before the October retreat, and are focusing on distilling all of the information they have collected into notes and takeaways to bring to the Board at that retreat.

Elections is now an official committee with a new co-chair, briar_pipe. They have been updating our documentation and processes to ensure even more equitable and practical election seasons in the future. For this election season, Elections has worked with the Board to clarify the eligibility requirements and have since successfully sent out a call for candidacy declaration. They are currently finalizing the timeline and procedures around announcement and introduction of candidates to the OTW community.

V. IT’S ALL ABOUT THE PEEPS

Volunteers & Recruiting has been hard at work on co-ordinating recruitment with AO3 Documentation and prepping for the OTW's last two recruiting campaigns of 2014. VolCom is also starting to retire departing staff and volunteers as a result of the the Still Willing to Serve project last month. Three members of the committee are heading out for the OTW Board Retreat in Silver Spring, Maryland, United States, from October 3 to 5, 2014.

New Committee Chair: briar_pipe (Elections)
New Committee Staff: Ehryn (Support), atly (Web Strategy, Design & Development), 1 Elections staffer
New Workgroup Members: Claire P. Baker (AO3 Documentation), Jess C. (AO3 Documentation), Elenna (AO3 Documentation), 5 AO3 Documentation
New Tester Volunteers: Ridicully and 1 other
New Translator Volunteers: SilenceoftheSolitude, Tired21, Erhien, Ariella and 2 others

Departing Committee Staff: Caitlin Munley (Web Strategy, Design & Development), very (Tag Wrangling), 1 Communications Staff
Departing Workgroup Members: Bobdog54 (AO3 Documentation)
Departing Tag Wrangler Volunteers: 2
Departing Translator Volunteers: Snixx

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Release 0.9.24: New FAQ code!

Published: 2014-09-29 17:06:34 -0400

Credits

  • Coders: Elz, james_, Sarken, Scott
  • Code reviewers: Elz, Enigel, James
  • Testers: Camilla M, helebr, Lady Oscar, Mei, mumble, Priscilla, Ridicully

Extra special thanks to Scott for helming this project through sunshine and rain! ♥

Details

This code update includes many improvements to the Archive FAQ, our help section for new and experienced users alike. This part of the site grows and changes with the Archive, and will see even more improvements in future updates. For now, we offer these new features for your enjoyment:

  • You can now browse our FAQs in languages other than English! Since both the FAQs and their translations are a work in progress, only a few categories have translations right now. We'll be adding more during the coming months, and will update outdated information across all sections.
  • As soon as at least one FAQ category (e.g. Pseuds, Bookmarks, Comments, etc.) is available in a language, that language will show up in the dropdown menu at the top right of the main FAQ index. Only translated categories will be listed, so if you can't find the information you're looking for, please refer back to the English index. (Work in progress!)
  • There are now buttons on the main index to show all available questions ("Expand Categories") and to hide them all again ("Collapse Categories"), so you can skim the page or search for exactly the information you're interested in.
  • At the top of each category, you'll find a list of available questions, so you can quickly jump to just the answer you need.
  • The system now allows for direct links to each question/answer pair on a page (e.g. How do I subscribe to a work?), which wasn't fully supported before.
  • The new FAQs have "pretty" URLs, which means they don't just contain the id of the FAQ category (as in, /archive_faqs/17), but rather the title of the page (as in, /faq/orphaning).
  • Contrary to expectations in our original announcement, there will be no broken links. Old links (e.g. archiveofourown.org/archive_faqs/7) will automatically redirect to the new pages (e.g. Pseuds).
  • Our public wrangling guidelines, which were previously (and somewhat awkwardly) part of the FAQ section, have gotten their own home! You can consult these pages when in doubt about how to best format a new tag, or if you're wondering about specific wrangling concepts and policies.

Extra Credits

Our AO3 Documentation volunteers are working very hard to update the old, sometimes very outdated FAQs, and our many translators are working on translating them: either the new and improved documentation or, in some cases (when we have the volunteer power), some old documentation that might still be helpful, while waiting for it to be updated.

  • Documentation writers: AnneVictoire, C-chan, DekuDani, ltfoxyee, MadameHardy, Sammie, trickybonmot and 12 AO3 Documentation volunteers
  • Translators: Agnieszka Górniok, Amalia Blondet, ambersnake, Ana Carolina Nonato, Ana Solis, Aneta Sikora, Ania Kopertowska, Anne-Katrin Koch, Arithanas, Artmetica, balistener, birggitt, Blacktablet, Charlotte, ChristyCorr, Daniela Kreimerman, DeeCharlotte, Eilean, Eimry, Ely_Baby, Elysandra, Fatma Bahr, fluffygreenpillow, Gloria Monika (Rizu), Hayyu A (Alinka), headinthecloudsgirl, Jocelin Potash, John (rcmero), Karagodina Elena, Kaysa (Sarah K.), Konomon Freezlight, LilyC, Liselot, Luisa, M.Rios, Meep, MrBalkanophile, Nana, Nerine Luna, regenorakel, Ridicully, rocksound, soniclipstick (veriscence), SunnyB, Tatanka, tamat9, White Hawk, Yenelie, and 76 translators

Known Issues

When you pick a language from the dropdown menu to access available FAQs in your language, for example Spanish, the language information will be included in the URL, like faq/about?language_id=es. When you leave the FAQ section, e.g. by selecting the All Fandoms link in the header menu, this language information will follow you to that page. Since so far only the FAQ section is translated, however, there will be no other effect. When you continue browsing, the next page you visit will have the normal URL again.

See our Known Issues page for other current issues.

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September Release Notes: Invisible Code!

Published: 2014-09-28 19:31:13 -0400

We deployed several chunks of code this month that didn't get their own posts (mostly because we went right back to working on more code once we were done with those chunks /o\). It's been a busy month, and we have a lot of exciting stuff coming up. For now, have a brief summary of the stuff you didn't see.

New admin banners!

Credits

  • Coder: Sarken
  • Code reviewer: james_
  • Testers: Lady Oscar, mumble

Details

This update went live on September 12; however, we haven't used our banner messages since then, so it's been a very invisible change. If we need to inform you about current site issues again, the blue boxes at the top of each page will be much easier to update and much prettier to look at from now on. Also, we have a little surprise planned for our upcoming Membership Drive, so watch this space!

New indexing code!

Credits

  • Coder: Elz
  • Code reviewers: Enigel, james_

Details

On September 18, we deployed the first part of our Big Search & Browse Upgrade of 2014, which we described in a little more detail in our Notes on Release 0.9.20 (look for the "Next Step" section). To prepare for the general overhaul, we added code to the site that takes all the data in our database and builds a new, improved, and stable index in Elasticsearch 1.3 (upgraded from 0.90). This is happening in the background, on a fresh install of Elasticsearch separate from our current setup. Special thanks to our Systems wizard james_ for all his hard work in this process!

The new search index will find its match in new and improved code for filtering works and bookmarks, to go live next month. The basic functionality will be mostly unchanged, but you can expect some improvements to your filtering experience and more reliable work and bookmark listings. \o/

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Troubleshooting: Common Problems When Logging In

Published: 2014-09-13 19:41:56 -0400

One of the most frequent problems Support deals with is when users are unable to log in to the Archive. While there are many possible causes for login issues, we've created a list of some of the most common and easiest to resolve.

If you're having trouble logging in to the Archive, here are some places to start your troubleshooting:

Have you activated your account by following the link provided in your registration confirmation email?

If you've recently signed up to the Archive and are having trouble logging in, make sure you've activated your account! Within 24 hours of signing up, you should have received a registration confirmation email from do-not-reply@archiveofourown.org, asking you to activate your AO3 account using the included link. The activation email usually arrives right after creating your account, but some email providers can considerably delay the delivery.

Once you've activated your account, you should receive an activation confirmation email from the same email address: do-not-reply@archiveofourown.org. Sometimes, these emails can get lost in spam filters, so make sure you check these as well! If you can't find either your activation request or an activation confirmation email, and it's been over 24 hours since you registered, you can contact Support asking for your account to be activated by an administrator.

Are you trying to log in with your username (not an email address), and is it spelled correctly?

You can only log in to the Archive with your account username; an email address won't work. If you’ve forgotten your username, or aren't sure if you're spelling it correctly, you can have it emailed to you by requesting a password reset on the New Password page. In addition to a temporary password, the email will include the username associated with the given email address, highlighted in red. Please note that this solution will only work if the email address associated with your account is current, so make sure you always keep your account's contact information up-to-date!

Is your browser or a password manager automatically entering your username/password?

If you're using your browser's auto-complete or a password manager to log in to the Archive, there's a chance the saved username/password combination could be incorrect. To check, delete the pre-filled login information and re-type your username and password manually. Remember to update the auto-complete/password manager entry with the working combination later, to prevent this problem from reoccurring.

Have you tried deleting your browser’s cookies?

Sometimes, login issues can be caused by misconfigured or corrupted cookies. This is particularly likely if you don't get a traditional error message when your login attempt fails. To make sure your cookie settings aren't keeping you from accessing the Archive, check that your browser is set to accept cookies from AO3 and clear your cookies before attempting to access the Archive again. Instructions for managing cookies differ by browser and browser version, but here are some links to get you started:

Have you tried disabling browser extensions/add-ons?

Sometimes, browser extensions or add-ons can interfere with the login process. To ensure your browser settings are not preventing you logging in, disable any additional software associated with your browser by following the links below.

Have you tried logging in using a different browser or device?

If you successfully log in to AO3 using alternative means, the problem you're encountering is most likely a problem with your browser or device, rather than your account. If this is the case, we encourage you to let us know of such issues by contacting Support, so that we can investigate further. Please remember to include details about the browser(s) and device(s) you've tried, as well as the problem itself.

Have you tried everything above, and still find yourself unable to log in?

If you’ve tried all these steps and are still having trouble logging in, please let Support know, so that we can look into this for you. As always, please remember to include as much detail as possible about the specifics of your problem, such as error messages received and your browser/device configuration, so that we can troubleshoot most effectively. Also include which of the above steps you have tried, so we can rule those issues out!

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Release 0.9.20: Improvements to our search index code!

Published: 2014-09-09 16:43:05 -0400

Credits

  • Coder: Elz
  • Code reviewers: Enigel, james_
  • Testers: Ariana, Lady Oscar, mumble, Ridicully, sarken

Overview

With today's deploy we're making some changes to our search index code, which we hope will solve some ongoing problems with suddenly "missing" works or bookmarks and inaccurate work counts.

In order to improve consistency and reduce the load on our search engine, we'll be sending updates to it on a more controlled schedule. The trade-off is that it may take a couple of minutes for new works, chapters, and bookmarks to appear on listing pages (e.g. for a fandom tag or in a collection), but those pages will ultimately be more consistent and our systems should function more reliably.

You can read on for technical details!

The Problem

We use a software package called Elasticsearch for most of our search and filtering needs. It's a powerful system for organizing and presenting all the information in our database and allows for all sorts of custom searches and tag combinations. To keep our search results up to date for everyone using the Archive, we need to ensure that freshly-posted works, new comments and kudos, edited bookmarks, new tags, etc. all make it into our search index practically in real time.

As the volume of updates has grown considerably over the last couple of years, however, that's increased the time it takes to process those updates and slowed down the general functioning of the underlying system. That slowness has interacted badly with the way we cache data in our current code: works and bookmarks seem to occasionally appear and disappear from site listings and the counts you see on different pages and sidebars may be significantly different from one another.

That's understandably alarming to anyone who encounters it, and fixing it has been our top priority.

The First Step

We are making some major changes to our various "re-indexing" processes, which take every relevant change that happens to works/bookmarks/tags and update our massive search index accordingly:

  • Instead of going directly into Elasticsearch, all indexing tasks will now be added to a queue that can be processed in a more orderly fashion. (We were queueing some updates before, but not all of them.)
  • The queued updates will then be sent to the search engine in batches to reduce the number of requests, which should help with performance.
  • Cached pages get expired (i.e., updated to reflect new data) not when the database says so, but when Elasticsearch is ready.
  • Updates concerning hit counts, kudos, comments, and bookmarks on a work (i.e. "stats" data) will be processed more efficiently but less frequently.

As a result, work updates will take a minute to affect search results and work listings, and background changes to tags (e.g. two tags being linked together) will take a few minutes longer to be reflected in listings. Stats data (hits, kudos, etc.) will be added to the search index only once an hour. The upside of this is that listings should be more consistent across the site!

(Please note that this affects only searching, sorting, and filtering! The kudos count in a work blurb, for example, is based on the database total, so you may notice slight inconsistencies between those numbers and the order you see when sorting by kudos.)

The Next Step

We're hoping that these changes will help to solve the immediate problems that we're facing, but we're also continuing to work on long-term plans and improvements. We're currently preparing to upgrade our Elasticsearch cluster from version 0.90 to 1.3 (which has better performance and backup tools), switch our code to a better client, and make some changes to the way we index data to continue to make the system more efficient.

One big improvement will be in the way we index bookmarks. When we set up our current system, we had a much smaller number of bookmarks relative to other content on the site. The old Elasticsearch client we were using also had some limitations on its functionality, so we ended up indexing the data for bookmarked works together with each of their individual bookmarks, which meant that updates to the work meant updates to dozens or hundreds of bookmark records. That's been a serious problem when changes are made to tags, in particular, where a small change can potentially kick off a large cascade of re-indexes. It's also made it more difficult to keep up with regular changes to works, which led to problems with bookmark sorting by date. We're reorganizing that, using Elasticsearch's parent-child index structure, and we hope that this will also have positive long-term effects on performance.

Overall, we're continuing to learn and look for better solutions as the Archive grows. We apologize for the bumpy ride lately, and we hope that the latest set of changes will make things run more smoothly. We should have more improvements for you in the coming months, and in the meantime, we thank you for your patience!

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OTW Supports Net Neutrality

Published: 2014-09-09 12:12:24 -0400

This is the battle for the net. Team Cable is spending millions to destroy the open internet. Stop them.

The OTW supports a number of issues surrounding users' digital rights as part of our commitment to the right of fans to create and share fanworks. While our efforts focus primarily on copyright law, the ability to access works can be affected by a variety of different laws and regulations by governments around the world.

Given the history of the Internet’s development, decisions in the United States tend to have a broad impact on access even for non-U.S. residents. Any law affecting internet access may also have an impact on works hosted by AO3, information available on Fanlore, and our day-to-day work of preserving fan works and supporting fan culture. That is why the OTW feels that the current battle to preserve net neutrality is an important one for both our organization and individual fans to be involved in.

Tomorrow, September 10th, a number of organizations and online sites will be showing their support for net neutrality by displaying a banner with a symbolic "loading" image in order to promote a call to action. Participating organizations are asking their users in the U.S. to send comments to the FCC, Congress, and the White House, saying that they don't support the effort by cable and telecom companies to treat internet content differently depending on where it's coming from or going to.

The Internet Slowdown starts at 04:00 UTC on September 10th and runs until 03:59 September 11th (what time is that in my timezone?) When you see the “loading” banners, please be aware that we are not affecting site performance as part of this protest. However, we do still have existing issues with site indexing which may cause works or bookmarks to temporarily disappear from listings.

If you have questions, please leave them as comments here so that we may be able to share those replies with other users. And if you are a U.S. resident, please contact your representatives and let them know you want them to support net neutrality.

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Looking for AO3 Documentation Volunteers

Published: 2014-09-08 13:34:29 -0400

Banner by Erin of a close-up of Rosie the Riveter's arm with an OTW logo on it and the words 'OTW Recruitment'

We would like to thank everyone who responded to our previous call for Translation Volunteers and Elections Voting Process Architect. Today, we're excited to announce the opening of applications for:

  • AO3 Documentation Volunteer - closing 15 September 2014 UTC

We have included more information on each role below. Open roles and applications will always be available at the volunteering page. If you don't see a role that fits with your skills and interests now, keep an eye on the listings. We plan to put up new applications every few weeks, and we will also publicize new roles as they become available.

All applications generate a confirmation page and an auto-reply to your e-mail address. We encourage you to read the confirmation page and to whitelist volunteers -(at)- transformativeworks -(dot)- org in your e-mail client. If you do not receive the auto-reply within 24 hours, please check your spam filters and then contact us.

If you have questions regarding volunteering for the OTW, check out our Volunteering FAQ.

AO3 Documentation Volunteer

AO3 Documentation is the team that writes and updates AO3 FAQs and tutorials. We're looking for people who love the Archive of Our Own and who have experience with writing and proofreading user help documentation. If you enjoy helping your fellow fans learn how the AO3 works, please click through to read the full details and apply to join the Docs team! Applications are due 12AM 15 September 2014 UTC

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August 2014 Newsletter, Volume 83

Published: 2014-09-06 12:55:44 -0400

Banner by caitie of a newspaper with the name and logos of the OTW and its projects on the pages.

For more information about the purview of our committees, please see the committee listing on our website.

I. TAKE PART IN STUB SEPTEMBER!

The Wiki Committee is organizing Stub September again this year, which encourages newcomers and seasoned Fanlore editors alike to pick a stub and expand on it. A stub is an article on Fanlore that is under-developed and missing important information. Right now, there are over 1600 existing pages on Fanlore that are identified as stubs. You’re invited to use the list to find a page where you know something about the topic and edit the page to add your new information.

To help newcomers get started, the Wiki Committee will be organizing an editing party on Sunday, September 14th at 19:00 UTC (what time is that in my timezone?) in the Fanlore chat room, where you can come and ask questions, or just work on entries alongside other people.

II. COMING AROUND AGAIN

Fan Video & Multimedia is once again working with our Legal Committee as well as the Electronic Frontier Foundation (EFF) to petition for a DMCA exemption granting vidders, AMV makers, and other creators of noncommercial remix video the right to break copy protection on media files. In 2010, we won the right to rip DVDs; in 2012, we got that exemption renewed and expanded to include digital downloads (iTunes, Amazon Unbox, etc.). In 2015, we'll be pushing to add Blu-Ray. Right now we're in the data-gathering stage: asking fan video makers to talk with us about how they get Blu-Ray source and why Blu-Ray is important.

In August, Legal also responded to several legal queries from fans and continued its work with the USPTO Green Paper DMCA working group, and responded to a claim from an alleged rights holder.

Open Doors has been working on documentation, in-progress imports, and closing (or re-opening!) old cases, while Journal is in the last stages of production on issue 17, which will be published on September 15. They're also working on the two special issues for March and June 2015, which are on 'Performance and Performativity' and 'European Fandoms and Fan Objects,' respectively. Meanwhile, editor Karen Hellekson was an academic keynote speaker at WorldCon 72 in London.

III. OVER AT THE AO3

Accessibility, Design and Technology have squeezed three more deploys into August, a somewhat slower month than usual. However, user activity at AO3 has not been slow at all! On August 10, we recorded our first Sunday (always the busiest day of the week) with over 10 million page views, an average of roughly 7,000 page views per minute.

To go along with all that activity, Abuse received 198 reports in the last month. All but 18 have been resolved! Support also had a busy, busy month: 458 tickets and counting as August came to a close. They also held a multilingual live chat to assist users with the help of Translation. Support will be recruiting in October, so if you'd like to help users at AO3, keep an eye out for their announcement next month.

Tag Wrangling Staff helped out the Support team on some complicated tag-related tickets, and thanks the AD&T team for their advice on working around server restrictions and bugs.

IV. GOVERNANCE & OPERATIONS

Development & Membership had personnel changes with the departure of former chair Lesann and the addition of Aja and Dan as new co-chairs in her stead. New staffer James Baxter will be working on graphic design as part of the October Drive. Development & Membership also coordinated an OTW presence at Nine Worlds and LonCon 3, and collaborated with the Electronic Frontier Foundation and others at Dragon Con as part of Project Secret Identity.

Systems is happy to report that their efforts to spin different functions off onto different virtual machines has kicked off with the move of the OTW's Vault platform, and they're continuing to work on a mail server and a new RT server, which will include improvements to benefit Support and Abuse. Additionally, staffer James has been hard at work applying our new wildcard SSL certificate to secure various sites on transformativeworks.org subdomains, while Sidra is undertaking the daunting task of looking into long-needed Vault improvements.

Board had a relatively quiet month while our directors continued to hold weekly Office Hours and plan for their October retreat along with Strategic Planning. Strategic Planning has been working on some internal training sessions about non-profit organizations and structures while continuing to survey and write reports for a variety of committees.

V. IT’S ALL ABOUT THE PEEPS

Translation is busy interviewing and training their many new recruits from their successful call for volunteers. They kept Volunteers & Recruiting busy co-ordinating recruitment. Besides inducting and retiring personnel, Volunteers & Recruiting has been answering internal requests, finishing up their database audit, and gearing up for the annual Still Willing to Serve, and releasing their 2013 Annual Report.

New Committee Chairs: Aja (Development & Membership), Dan (Development & Membership), Kiri Van Santen (Communications)
New Committee Staff: James Baxter (Development & Membership)
New Workgroup Members: Jenny McDevitt (Elections) 2 (Elections); Lady Oscar (AO3 Documentation) and 1 other AO3 Documentation member.
New Translator Volunteers: MagdaC, Quarby, DeeCharlotte, sevenwonders, GreenFug, convincle, Eimry, Lextiel, Kyanite, Keito, Hayyu Anshary, Jáchym Fitris, Iristiel, chocochino, Amalia Blondet, Artmetica, Sanni L., A Walker, firebreathing, Magdalena A, and 14 others

Departing Committee Chairs: Lesann (Development & Membership)
Departing Workgroup Leads: Matty Lynne (AO3 Documentation)
Departing Committee Staff: Lesann (Development & Membership), vtn (Tag Wrangling), Sherry (Abuse), girlmarauders (Support), Nikibee (Support), Jenn Calaelen (Tag Wrangling), Ellen Fleischer (Web Strategy, Design & Development), Kit Paige (Translation), victoriajm (Translation), Charlotte (Translation), lisaa35 (Abuse) and 2 other Abuse Staffers.
Departing Workgroup Members: Richard Davie (AO3 Documentation)

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